Refund policy

Because Liquid Morale products are consumable beverages, all sales are final once orders have shipped.

We do not accept returns or exchanges on food or beverage items.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, leaking, or incorrect:

• Contact us within 5 days of delivery

• Include your order number

• Provide clear photos of the product and packaging

Once verified, we will issue either:

• A replacement shipment, or

• A refund to the original payment method

Claims submitted after 5 days may not be eligible.

Shipping Issues

Liquid Morale is not responsible for:

• Incorrect addresses entered at checkout

• Delays caused by the carrier

• Packages marked as delivered by the carrier

If your package is lost in transit, we will assist in filing a claim with the carrier.

Refund Approval

All refund decisions are made at Liquid Morale’s discretion. Refunds are processed within 5–7 business days once approved.

Chargebacks

If a chargeback is initiated without contacting us first, we reserve the right to dispute the claim and restrict future purchases.