Shipping policy
Order Processing
Orders are typically processed within 1–3 business days (excluding weekends and holidays).
You will receive a shipping confirmation email with tracking information once your order has shipped.
Processing times may be extended during:
• High-volume launches
• Holidays
• Promotions or pre-orders
Shipping Rates & Methods
Shipping rates are calculated at checkout based on:
• Package weight
• Shipping destination
• Selected shipping method
We currently ship using reputable carriers such as UPS, USPS, and FedEx.
Domestic Shipping
We currently ship within the United States.
Estimated delivery times vary by location and carrier, but most orders arrive within 3–7 business days after shipment.
Shipping Delays
While we do our best to ensure timely delivery, Liquid Morale is not responsible for shipping delays caused by:
• Weather conditions
• Carrier delays
• Incorrect or incomplete addresses
• Other circumstances beyond our control
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery with:
• Your order number
• Photos of the damaged product and packaging
We will review the issue and provide a replacement or refund if appropriate.
Lost or Stolen Packages
Liquid Morale is not responsible for packages marked as delivered by the carrier but lost or stolen afterward.
If this occurs, contact us and we will assist you with filing a carrier claim when possible.
Address Accuracy
Please ensure your shipping address is entered correctly at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.